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a comparison of notable customer relationship management (CRM) systems. Enterprise resource planning (ERP) systems are considered a superset of CRM systems
Comparison_of_CRM_systems
article is a comparison of notable mobile CRM systems. ERP systems are considered a superset of CRM systems. The market for mobile CRM applications is
Comparison of mobile CRM systems
Comparison_of_mobile_CRM_systems
Process of managing interactions with customers
and coordinate sales, marketing, and service activities. CRM systems compile data from a range of different communication channels, including a company's
Customer relationship management
Customer_relationship_management
Automation software systems
marketing information system, in which case they are often called CRM systems. Comparison of CRM systems Comparison of mobile CRM systems Information technology
Sales_force_management_system
Customer relationship management software
2019: Best business software-as-a-service Comparison of CRM systems Comparison of mobile CRM systems "Capsule CRM Software – 2018 Reviews, Demo & Pricing"
Capsule_(CRM)
Company based in Estonia and USA
ecosystem of integrations, including connectivity through its marketplace and services such as Zapier. Comparison of CRM systems Comparison of Mobile CRM systems
Pipedrive
scrum software Comparison of development estimation software Comparison of source-code-hosting facilities Comparison of CRM systems Includes a very simple
Comparison of project management software
Comparison_of_project_management_software
British customer relationship management company
Spotler CRM (formerly: Really Simple Systems Ltd) is a Cloud CRM provider, offering CRM systems to small and medium sized companies. Spotler CRM has over
Really_Simple_Systems
Constituency relationship management suite
of Fisheries Management, the Australian Greens, and the British Association of Social Workers.[non-primary source needed] Comparison of CRM systems List
CiviCRM
CRM systems Comparison of Mobile CRM systems "The 7 Seconds to Update Mobile CRM By Salesbox CRM". PRLog. "Salesbox CRM and Other Systems". "What is salesbox
Salesbox_CRM
Enterprise software company
platform, Apollo. Comparison of CRM systems Customer relationship management Butcher, Mike. "Future Simple releases first full-blown CRM app for Android"
Base_CRM
Software program for contact information
Business intelligence Business relationship management Comparison of CRM systems Consumer relationship system Contact list Customer experience transformation
Contact_manager
British multinational enterprise accounting software company
centre, named "The Sage". Companies portal Comparison of accounting software Comparison of CRM systems List of ERP software packages "Company name changed
Sage_Group
American software company
Bay Area portal Comparison of CRM systems Customer relationship management Odoo, open source CRM SplendidCRM was inspired by SugarCRM but developed using
SugarCRM
Topical guide to software
tools Comparison of content-control software and providers Comparison of continuous integration software Comparison of CRM systems Comparison of data modeling
Outline_of_software
Electronic customer relationship management
The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet
ECRM
systems, include the following. The comparison includes client-server application, distributed and hosted systems. System names listed with a light purple
Comparison of issue-tracking systems
Comparison_of_issue-tracking_systems
American cloud based enterprise software company
tracking system Comparison of accounting software Customer relationship management Comparison of CRM systems List of embedded CRM systems Comparison of PSA
NetSuite
CRM technology software
The SAP CRM applications were initially integrated on-premises customer relationship management (CRM) software manufactured by SAP SE which targeted business
SAP_CRM
Software List of project management software ERP system selection methodology Comparison of accounting software Inventory "Dolibarr ERP - CRM - Browse Files
List_of_ERP_software_packages
The following comparison of accounting software documents the various features and differences between different professional accounting software, personal
Comparison of accounting software
Comparison_of_accounting_software
Cloud-based brand management and templated content creation software
with digital asset management (DAM) systems—including Aprimo and Bynder and customer relationship management (CRM) tools such as Salesforce and HubSpot
Marq_(company)
Corporate task of optimizing the existing resources in a company
(CRM): sales and marketing, commissions, service, customer contact, call center support – CRM systems are not always considered part of ERP systems but
Enterprise_resource_planning
Open source software for accounting
Dolibarr ERP CRM is an open source, free software package for companies of any size, foundations or freelancers. It includes different features for enterprise
Dolibarr
control systems: SVN, Git, etc. Simple Groupware TeamLab, has forums, blogs, bookmarks, wiki, task management, instant messaging, mobile version, CRM, online
List of collaborative software
List_of_collaborative_software
Customer relationship management software
"Login | Act Help Center". help.act.com. Retrieved 18 June 2022. "Act! Mobile Solutions Comparison Chart" (PDF). Official website A UK Act! CRM reseller
Act!_LLC
Multinational medical technology manufacturer
develops transcatheter heart valve implantation systems for the treatment of aortic valve disease. MicroPort’s CRM business is headquartered in Clamart, France
MicroPort
Information systems good practice for data normalization
systems, many of which could allow (be the source of truth for) updates to different aspects of information on a given entity. For example, the CRM system
Single_source_of_truth
Open-source enterprise resource planning solution
open-source software portal Comparison of CRM systems iDempiere, Adempiere, metasfresh, Openbravo (Compiere source code family) List of free and open source
Compiere
Private company based in the United Kingdom
TalkTalk, EE, Webhelp and others to provide software "plug-ins" to legacy CRM systems, to help contact centre agents sell and retain customers. Simplifydigital
Simplifydigital
Software to assist with billing for time
accounting, Customer Relationship Management (CRM) systems, and payroll systems in order to improve efficiency of overall operations. As a result, in addition
Professional services automation
Professional_services_automation
Report for tracking a specific problem
ticket-tracking systems, the tickets are often service-related or relationship-based, with closer ties to customer relationship management (CRM) concerns.
Support_ticket
go-live event". SCM and CRM systems are often viewed as "extended enterprise systems" due to the way that they integrate with ERP systems and the benefits that
Digital_firm
List of online map services GraphHopper Navteq Petal Maps Online virtual globes Tencent Maps Traffic Message Channel (TMC) "Bing Maps Geographic Coverage"
Comparison of web map services
Comparison_of_web_map_services
American software review and advisory company
property, manufacturing, distribution, electronic health record, CRM, applicant tracking systems, and more. In 2009, the company's headquarters moved to Austin
Software_Advice
Open-source enterprise resource planning software
enterprise resource planning (ERP) system. It provides business applications for areas including accounting, CRM, order management, warehousing, manufacturing
Apache_OFBiz
Material traceability inspection
Certified reference materials (CRMs) are 'controls' or standards used to check the quality and metrological traceability of products, to validate analytical
Certified_reference_materials
Open source ERP, CRM and CMS
include: Website development eCommerce Customer relations management (CRM) Sales Point of sale (POS) Accounting Invoicing Expenses Document management Spreadsheets
Odoo
performance of different speech analytics systems. Making a meaningful comparison of the accuracy of different speech analytics systems can be difficult
Speech_analytics
Software used by customer care operators
there is a massive increase in sales of customer relationship management (CRM) software, which includes help desk software across the globe. Help desk
Help_desk_software
Function of managing and maintaining DBMS software
such as ERP (enterprise resource planning) and CRM (customer relationship management) systems. Examples of such application software includes Oracle Applications
Database_administration
Computer bug tracking software
open-source software portal Comparison of issue-tracking systems Comparison of project management software Comparison of time-tracking software Software
Redmine
American software provider
platforms for accounting firms that rely on Microsoft SQL Server: ResultsCRM, a customer relationship management for QuickBooks, and OfficeTools practice
Abacus_Data_Systems
Groupware and CRM application
GroupOffice is an open-source groupware, CRM and DMS platform for enterprises and the public sector. It’s created and maintained by the Dutch company
GroupOffice
Office suite developed by Ascensio System SIA
include file-sharing services, enterprise content management systems, and content management systems such as WordPress and Moodle. The software also supports
OnlyOffice
Time and place where a retail transaction is completed
such as inventory management, CRM, financials, or warehousing. Businesses are increasingly adopting POS systems, and one of the most obvious and compelling
Point_of_sale
Statistical software
primary graphical user interface (GUI). The Customer Relationship Management (CRM) features were improved in 2004 with SAS Interaction Management. In 2008
SAS_(software)
integrations between CiviCRM and Backdrop. Free software portal Comparison of web frameworks List of content management systems Drupal "Roadmap". backdropcms
Backdrop_CMS
Database management system by SAP
ERP, CRM, SRM and others into a single HANA system. S/4HANA is intended to be a simplified business suite, replacing earlier generation ERP systems. While
SAP_HANA
This is a comparison of notable time-tracking software packages and web hosted services. Deployment management Flextime plan Project management software
Comparison of time-tracking software
Comparison_of_time-tracking_software
European Union legislation
Materials Act (CRM Act) is a regulation by the European Union (EU) which aims to secure supply of critical raw materials to EU member states. The CRM Act primarily
Critical_Raw_Materials_Act
Category of cloud computing
service (IaaS) or platform as a service (PaaS) systems, including hardware and sometimes operating systems and middleware, to accommodate rapid increases
Software_as_a_service
Moodle and Atutor. Now OpenMeetings is integrated with several CMS, CRM and other systems. The project has been downloaded over 250 000 times. OpenMeetings
Apache_OpenMeetings
Radar operation mode
Early airborne radar systems generally operated purely as tracking systems, with a dedicated radar operator manually "tuning" the system to locate targets
Track_while_scan
Practical application of marketing in organizations
management tools (CRM). Some software vendors have begun using the term customer data platform or marketing resource management to describe systems that facilitate
Marketing_management
Sun Microsystems/Oracle microprocessor
dual-socket based SPARC T3 systems benchmarked better performance than quad-socket (previous generation) UltraSPARC T2+ systems (as well as competing dual
SPARC_T3
Method of analysing information about events
Processing, Destination CRM D. Luckham, "The Power of Events: An Introduction to Complex Event Processing in Distributed Enterprise Systems", Addison-Wesley
Complex_event_processing
10 on G2, agency-focused platform HubSpot Social Media - Integrated with CRM for lead management from social media Postifyr - Multi-platform management
List_of_social_software
Radar technology that hides its activity from a detected target
Low sidelobe antennas Radar systems work by sending out a signal and then listening for its echo off distant objects. Each of these paths, to and from the
Low-probability-of-intercept radar
Low-probability-of-intercept_radar
full-funnel analytics and marketing toolkit that connects ticketing data to CRM and ad platforms. Features include real-time attribution, audience segmentation
TickX
On-demand cloud computing provider
choice of operating systems; networking; and pre-loaded application software such as web servers, databases, and customer relationship management (CRM). AWS
Amazon_Web_Services
Management of the flow of goods and services
(TBC) Quick response manufacturing (QRM) Customer relationship management (CRM) Requirements chain management (RCM) Dynamic Capabilities Theory Dynamic
Supply_chain_management
CiviCRM – Constituent Relationship Management software aimed at charities and NGOs iDempiere – business Suite, ERP and CRM SuiteCRM – web-based CRM Adempiere
List of free and open-source software packages
List_of_free_and_open-source_software_packages
Preparation of soil by mechanical agitation
Institute of Agriculture and Natural Resources, University of Nebraska – Lincoln. p. Figure 2. Retrieved 8 July 2013. "National Crop Residue Management (CRM) Survey
Tillage
Software company
Zimbra and the CRM software SugarCRM. Unlike Dimdim's web-hosted services, the Dimdim open source server does not restrict the number of attendees or simultaneous
Dimdim
Document-oriented NoSQL database
important (CRM, CMS systems, by example). Master-master replication is an especially interesting feature, allowing easy multi-site deployments. Users of CouchDB
Apache_CouchDB
Australian accountancy company
Microsoft-Windows–only software suite which had online storage of data. Flare HR Pty Ltd 2022 Tall Emu CRM 2022 Nimbus 2022 GreatSoft Australia 2021 Butn Limited
MYOB_(company)
Canadian e-commerce company
for retail point-of-sale systems. The company has over five million customers and processed US$292.3 billion in transactions in 2024, of which 57% was in
Shopify
ports or system ports. They are used by system processes that provide widely used types of network services. On Unix-like operating systems, a process
List of TCP and UDP port numbers
List_of_TCP_and_UDP_port_numbers
Software licensed to ensure access to source code
non Open Source. In 2007 Michael Tiemann, president of OSI, had criticized companies such as SugarCRM for promoting their software as "open source" when
Source-available_software
Study of human activity based on materials left behind
CRM offices are increasingly staffed by advance degreed workers with a track record of producing scholarly articles, but who also have extensive CRM field
Archaeology
American software company
online training, telecommunications, and healthcare, integrating Chordiant’s CRM technology into its operations. Pega Cloud was introduced using Amazon Web
Pegasystems
Email and calendaring software
Outlook. SalesforceIQ works from inside the Outlook inbox providing data from CRM, email, and customer social profiles. It also provides recommendations within
Microsoft_Outlook
Application platform for resource planning
modules provide a coverage of the following functional fields: Financial accounting Sales Inventory & Stock Analytic accounting CRM Purchasing Supply chain
Tryton
Potential scenario for use of a system
large systems is tedious and a waste of time. As some put it,[who?] The format of the use case makes it difficult to describe a large system (e.g. CRM system)
Use_case
Distributed operating system by Huawei
ArkUI version of its app achieves checkout page performance 1.5 times faster than the Android version. Comparison of mobile operating systems OpenHarmony
HarmonyOS
American fundraising software company
2026). "10 Best CRM for Nonprofits on G2: My Go-to Picks". learn.g2.com. Retrieved September 7, 2026. Karpan, Andrew, ed. (2019). Freedom of the Press. Green
Donorbox
Marketing automation is a key component of customer relationship management (CRM). Companies are using systems that employ data-mining algorithms that
Artificial intelligence in marketing
Artificial_intelligence_in_marketing
tracking system. ERP5 – a powerful open-source ERP / CRM used in Aerospace, Apparel, Banking and for e-government. ERPNext – an open-source ERP / CRM. FirstVoices
List_of_Python_software
Software platforms
their names, phone numbers, the marketing source they are calling from, and CRM information. Manager dashboards Appear on the sales or support team manager’s
Voice-based marketing automation
Voice-based_marketing_automation
Management of supplier-customer relationship
"The value of auditing supply chains". International Journal of Production Economics. 119.2009: 34–45. doi:10.1016/j.ijpe.2008.12.018. Beyond CRM: The Critical
Demand-chain_management
different periods of time. Help desk software systems range in complexity from basic ticket logging to fully integrated CRM systems. Functionality is
Helpdesk and incident reporting auditing
Helpdesk_and_incident_reporting_auditing
Retrieved August 10, 2012. "Child Pornography Sentences". famm.org. "USDOJ: CRM: Child Exploitation and Obscenity Section". justice.gov. May 26, 2015. See
Age of consent in the United States
Age_of_consent_in_the_United_States
Country in Central Asia
Machine Climate Risk Knowledge Management Platform for Central Asia, UNDP. Ca-crm.info. Retrieved on 29 November 2015. "Uzbekistan energy profile". IEA. International
Uzbekistan
Strong copyleft free software license
permissive license), Shinken, Slic3r, SugarCRM, and WURFL as examples. MongoDB dropped the AGPL in late-2018 in favor of the "Server Side Public License" (SSPL)
GNU Affero General Public License
GNU_Affero_General_Public_License
File hosting service
a form of cloud computing. Online backup systems are typically built for a client software program that runs on a given schedule. Some systems run once
Remote_backup_service
Algebra whose elements are stable matchings
Combinatorial Problems: An Introduction to the Mathematical Analysis of Algorithms, CRM Proceedings & Lecture Notes, vol. 10, Providence, Rhode Island: American
Lattice_of_stable_matchings
Human factors training programme
industry had changed the meaning of CRM from cockpit resource management to crew resource management. Since the launch of resource management training in
Maritime_resource_management
Study of Earth's magnetic field in past
the direction of the magnetic field at the time of their formation. The field is said to be recorded by chemical remanent magnetization (CRM). A common form
Paleomagnetism
Bloomberg. Josh Constine (September 20, 2012). "Facebook Lets Businesses Plug In CRM Email Lists To Target Customers With Hyper-Relevant Ads". TechCrunch. Retrieved
History_of_Facebook
instead of a PIN (the first bank in Poland to offer this), implementing virtual cards for holders of personal accounts, launching Microsoft's CRM Dynamics
Bank_Pocztowy
Collaborative software platform
include customer relationship management (CRM), human resources, and project tracking systems. Some applications of this sort may offer a browser interface
HCL_Notes
This is a list of notable commercial open-source applications, adopting business models for open-source software, alphabetized by the product/service name
List of commercial open-source applications and services
List_of_commercial_open-source_applications_and_services
Sexual attraction to the stomach or belly
ISBN 978-0-7619-2417-3. Love, Brenda (1992). Encyclopedia of Unusual Sex Practices. Barricade Books. p. 304. "CRM 397: Sex Offences" (PDF). Criminology - Missouri
Belly_fetish
construction of 2,300 MWe of gas-fired (fossil fuel) plants under the CRM auction system. The CRM required approval from the European Commission under Commissioner
Nuclear_power_in_Belgium
Medical care appointment booking service
care. The platform also functions as a physician and dentist rating and comparison database. The service is free for patients, and doctors pay to advertise
Zocdoc
Internet forum software
2025-08-06. "Higher Logic Relaunches Vanilla Community Product". Destination CRM. Information Today. May 13, 2022. Retrieved 2025-08-06. "The forum is dead
Vanilla_Forums
between separate instances of issue tracking, bug tracking, customer relationship management (CRM) and project management systems to improve customer service
Networked_Help_Desk
Database of eukaryotic transcription factors
identification of cis-regulatory modules (CRMs, characteristic combinations of TFBSs), which uses TRANSFAC matrices. PROMO – matrix-based prediction of TFBSs with
TRANSFAC
Mortgage repaid through continuous or near-continuous amortisation
{P_{0}(1-e^{-r(T-t)})}{1-e^{-rT}}}} The graph(s) in the diagram are a comparison of balance due on a mortgage (1 million for 20 years @ r = 10%) calculated
Continuous-repayment_mortgage
travel, tourism, insurance
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travel, tourism, insurance