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Resource providing support for organization's products and services
Service desk Call center Customer service Comparison of issue-tracking systems Comparison of help desk issue tracking software Technical support Help desk software
Help_desk
Software used by customer care operators
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related
Help_desk_software
primarily for help desks and service desks rather than for bug tracking or project management. Comparison of issue-tracking systems Networked Help Desk OSS through
Comparison of help desk issue tracking software
Comparison_of_help_desk_issue_tracking_software
AI customer service software company
IKEA, Sephora, and Mercedes-Benz. LiveChat is a live support software and help desk software used by companies to provide real-time communication with customers
Text_(company)
Maintenance service of electronic consumers
Comparison of issue-tracking systems Comparison of help desk issue tracking software Help desk Help desk software Customer support Turban, Efraim; Volonino, Linda
Technical_support
Free and open-source productivity software suite
OpenDesk (stylised as openDesk) is a free and open-source suite of productivity software developed by the German Center for Digital Sovereignty in Public
OpenDesk
Online customer service software
LiveChat is an AI customer service software with chatbot, online chat, help desk software, and web analytics capabilities. LiveChat is used by over 76
LiveChat
Tracking system software
issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License
GLPI
Provider of help desk software
Help Scout, (known as Help Scout PBC) is a global remote company headquartered in Boston, Massachusetts. It develops subscription-based help desk and
Help_Scout
not materialize, as DEC lost commercial pre-eminence. Help desks frequently use help desk software that captures symptoms of a bug and relates them to fixes
Computer-aided_maintenance
Remote desktop application
AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access
AnyDesk
Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence
Helpdesk and incident reporting auditing
Helpdesk_and_incident_reporting_auditing
Israeli IT service management software company
that develops and provides IT Service Management software. Its main product is a IT help desk software system. SysAid Technologies is a privately owned
SysAid_Technologies
English software company
is a customer service software company based in London, United Kingdom. Kayako builds customer service and help desk software which businesses use to
Kayako
A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues
Virtual_help_desk
Software company
New IT Service Desk In The Cloud". Martinez, Juan (2017-06-14). "Freshdesk Becomes Freshworks: What Does This Mean for Enterprise Software?". PCMAG. Retrieved
Freshworks
Tech support company
services and remote IT Help desk support - outsourced technical support services including remote call center operations and software platform to enable remote
Support.com
Software firm
data can also be incorporated into reports. Help desk software IT service management Collaborative software Customer relationship management "Hiver raises
Hiver_(company)
American software company
approvals. Intercom's platform integrates live chat, chatbot automation, a help desk ticketing system, and a customer data platform. It allows businesses to
Fin_(company)
Planning and operation of data centers
Comparison of help desk issue tracking software Comparison of issue-tracking systems Configuration management database Help desk software IT governance
Data_center_management
Provision of service to customers
Service system Social skills Support automation Technical support Help desk software Lucas, Robert (2015). Customer Service Skills For Success. New York:
Customer_service
Goverlan Reach Systems Management is an on-premises client management software used primarily for tasks such as remote control, active directory management
Goverlan_Systems_Management
Development app
tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are developed concurrently, Supportworks
Supportworks
Issue (bug) tracking software
to be highly customizable. Roundup was designed by Ka-Ping Yee for the Software Carpentry project and was developed from 2001 to 2016 under the direction
Roundup_(issue_tracker)
Software-as-a-Service (SaaS) company
documented UserVoice’s evolving feature set. Business-Software.com described it as a help desk and feedback tool that includes support ticketing, a searchable
UserVoice
Service to help customers use a product
standards such as ISO 18295. Customer success Automation Customer service Help desk software Web chat Professional services automation Run Book Automation (RBA)
Customer_support
Service management software
on the customer side. In 2001, OTRS began as an open source help desk ticketing software. In 2003, OTRS GmbH was formed and a professional company entered
OTRS
American technology company
announced a partnership with ServiceNow to include AI services in help desk software for corporations. As of December 2023, the number of employees in
ServiceNow
Topics referred to by the same term
experienced by menopausal women due to low estradiol HEAT (software), help desk software by FrontRange Solutions Highly Evasive Adaptive Threat, cybersecurity
Heat_(disambiguation)
British customer relationship management company
product consists of three modules: Sales Marketing Help desk software Spotler CRM is delivered as a software as a service application. As from Version 5 the
Really_Simple_Systems
Page layout using a personal computer
Desktop publishing (DTP) is the creation of documents using dedicated software on a personal ("desktop") computer. It was first used almost exclusively
Desktop_publishing
Software agent
A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input, such as commands or questions
Virtual_assistant
Portuguese entrepreneur and investor (born 1987)
engineer, better known as one of the founders of Talkdesk, a cloud-based help desk software that became Portugal's third "unicorn" after raising US$100M in series
Cristina_Fonseca
Problem of communication when asking for help
The XY problem is a communication problem encountered in help desk, technical support, software engineering, or customer service situations where the question
XY_problem
Information delivered via computer software
Online help is a form of user assistance that provides topic-oriented, procedural or reference information designed to assist in using a software application
Online_help
Public service counter in a library
multiple sources. Library users can consult the staff at the reference desk for help in finding information. Using a structured reference interview, the
Reference_desk
American ad exchange DSP
software was adopted by Disney and Paramount, as well as by major advertisers, including Procter & Gamble and Unilever. In early 2022, The Trade Desk
The_Trade_Desk
Small application that can be run concurrently with any other application
operating system for the Apple Macintosh computer, a Desk Accessory (DA) was a piece of software written as a device driver, conforming to a particular
Desk_accessory
Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking
Networked_Help_Desk
Software tool
SupportDesk is a service desk software tool for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor
SupportDesk
Management of information technology services that meet the needs of a business
benefit significantly from being supported with specialized software tools. A service desk is a primary IT function within the discipline of IT service
IT_service_management
Software application that records software bugs
of application support professionals (often a help desk) to keep track of issues communicated to software developers. Using an LBT allows support professionals
Bug_tracking_system
Issue-tracking product developed by Atlassian
implements the Networked Help Desk API for sharing customer support tickets with other issue tracking systems. Jira is a commercial software product that can
Jira_(software)
Religious organization whose members can self-ordinate
they accredited, and what can I do with one? - Powered by Kayako Help Desk Software". Ulc.net. 2006-06-02. Archived from the original on 2015-05-18. Retrieved
Ordination_mill
Computer software system to track issues
tackled by the relevant government services. Help desk software Comparison of help desk issue tracking software Comparison of issue-tracking systems Climate
Issue_tracking_system
1983 joint project by MIT, IBM and DEC
concepts developed in the "on-line consultant" now appear in popular help desk software packages. Because the functional and system management benefits provided
Project_Athena
IT service management software
With New IT Service Desk In The Cloud". https://www.pcmag.com/comparisons/manageengine-service-desk-plus-vs-freshservice-help-desk-leaders-face-off "Freshservice
Freshservice
Defunct retailer of consumer electronics
division that provided contact center services to OEMs, corporate help desks, software publishers, and cellular service providers. 2000 – Became privately
CompUSA
Configuration management software
renamed Continuus Software in 1993. By 1997 Continuus was approaching 100m in revenue and expanded into Europe, eventually opening a help desk office in Ireland
Rational_Synergy
Statistical software
Statistical Analysis System[when?]) is a data and artificial intelligence software developed by SAS Institute for data management, advanced analytics, multivariate
SAS_(software)
American software company
cloud-based software company headquartered in San Francisco, California. It is primarily known for its customer relationship management software and related
Salesforce
Productivity software for the Commodore 64
Magic Desk was a planned series of productivity software by Commodore Business Machines for the Commodore 64. Only the first entry, Type and File, was
Magic_Desk
Library reference method
library field. These applications bear a resemblance to commercial help desk software. These applications possess functionality such as: chat, co-browsing
Digital_reference
American customer service software company
Zendesk, Inc. is an American company that provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications
Zendesk
American software company
Magic Solutions) was a company that specialized in help desk automation and asset management software. Based in the East Coast of the United States, the
Magic_Solutions
Software company
example, by information technology (IT) technical support to provide help desk services to remote users. Andy Harter and other members of the original
RealVNC
Web account authentication method
problem, without calling the help desk. It is a common feature in identity management software and often bundled in the same software package as a password synchronization
Self-service_password_reset
Australian software company
is an international proprietary software company that specialises in collaboration tools designed primarily for software development and project management
Atlassian
American IT software company
service desk market with LANDESK Service Desk. In 2010 LANDESK was acquired by private equity firm Thoma Bravo. LANDESK bought supply chain software company
Ivanti
Defunct American software company
InfraCenter for Workgroups – Integrated asset and help desk management software. InfraTools – Software tools for infrastructure management. Get-Services
Peregrine_Systems
Part of a larger software application which has a stand-alone UI and simplified features
A software widget is a relatively simple and easy-to-use software application or component made for one or more different software platforms. A desk accessory
Software_widget
Reference management software
BibDesk is an open-source reference management software package for macOS, used to manage bibliographies and references when writing essays and articles
BibDesk
Suite of development collaboration tools
"Onboarding in Open Source Software Projects: A Preliminary Analysis". 2013 IEEE 8th International Conference on Global Software Engineering Workshops. pp
Phabricator
develops software participates in the informal method of verification known as desk checking. Debugging software as it is being developed is a form of desk checking
Informal methods of validation and verification
Informal_methods_of_validation_and_verification
Indian multinational technology company
business software. Its core products include workplace productivity and collaboration software, customer relationship management (CRM) software, and business
Zoho_Corporation
Software
for businesses, IT support and help desks, MSPs, and educational institutions. Splashtop Inc. is a privately held software company founded in 2006 and headquartered
Splashtop
IT Management Software Vendor
Axios Systems was a provider of Service Desk, IT Service Management and IT asset management software. Its assyst enterprise application suite was the first
Axios_Systems
Main page of the English Wikipedia
questions about using or editing Wikipedia. Help desk – Ask questions about using or editing Wikipedia. Reference desk – Ask research questions about encyclopedic
Main_Page
1980s computer/telecoms device
Desk was built by International Computers Limited (ICL) and launched in the United Kingdom in 1984. It was designed to run business-related software packages
One_Per_Desk
Open source ticket-tracking software
within RT. RT supports the Networked Help Desk API. Free Software portal Comparison of help desk issue tracking software Comparison of issue-tracking systems
Request_Tracker
Comparison of help desk issue tracking software List of personal information managers Comparison of project management software Networked Help Desk OSS through
Comparison of issue-tracking systems
Comparison_of_issue-tracking_systems
Directors Desk products are available as either a hosted solution or a software license. Sherman, Bethany. "NASDAQ to Acquire Directors Desk, a Technology
Directors_Desk
Information technology network
software is written in Ruby on Rails, and runs exclusively on Microsoft Windows. The software discovers IP-addressable devices and includes help desk
Spiceworks
Irish project management software company
Ireland. Frustrated by whiteboards and software management tools, Coppinger wanted a software system that would help manage client projects and which would
Teamwork_(project_management)
Stage lighting device
knowledge of different fixtures and their attributes into the lighting desk software (often via user-editable DMX profiles corresponding to each operation
Lighting_control_console
Swedish audio editing software
by the Swedish company Reason Studios (formerly known as Propellerhead Software) for macOS and Windows. In January 2026, the Montreal-based AI music platform
Reason_(software)
Lightweight markup language
Archived from the original on 2022-01-17. "Desk.com – Use Textile to Create Rich Text Markup i..." Desk.com. Archived from the original on 2016-09-11
Textile_(markup_language)
Statistics and graphics software
Consulting Practices Low-level Statistical Analysis Free and open-source software portal Comparison of statistical packages gretl PSPP Greve 2001. Greve
DAP_(software)
Scale or full-size model of a design or device
in software development is to create user interfaces that show the end user what the software will look like without having to build the software or the
Mockup
Statistical analysis software
SPSS Statistics is a statistical software suite developed by IBM for data management, advanced analytics, multivariate analysis, business intelligence
SPSS
Real-time communication over the internet
Alexander "Sandy" Trevor in Columbus, Ohio. Ancestors include network chat software such as UNIX "talk" used in the 1970s.[citation needed] Chat is implemented
Online_chat
KidDesk is an alternative desktop software application. KidDesk was Edmark's first internally developed early learning software package. (Edmark was bought
KidDesk
American company specializes in endpoint security and cyber resilience
November 2012). "Absolute Software to Acquire LiveTime for IT Help Desk". eWeek. Retrieved 29 October 2015. “Absolute Software Largest IPO on New Exchange
Absolute_Security
Danish author and entrepreneur
gigs on the side. They developed the software in Svane's apartment in Copenhagen, Denmark, using an old door as a desk to work upon, which later hung in
Mikkel_Svane
American software company
described as a "major incident". Remote desktop software Comparison of remote desktop software Virtual help desk Criticism of Facebook § Rewards for vulnerability
BeyondTrust
Whose job is to support a given software application
support/help desk. The role may or may not involve some customer contact but most often it involves getting some description of the problem from help desk, making
Application_analyst
IT discovery and inventory platform
well as IP-addressable network appliances. The software incorporates an integrated ticket-based Help Desk module used to assist issues to be captured and
Lansweeper
Free online crowdsourced encyclopedia
2023. Retrieved February 1, 2023. "OTRS – A flexible Help Desk and IT-Service Management Software". Open Technology Real Services. OTRS.com. Archived from
Wikipedia
Type of business industry usually conducted over the internet
investing on new e-commerce software solutions as they are expecting investment return. Fourthly, e-commerce would help to solve many aspects of issues
E-commerce
Software company
increase in mainframe IT team productivity, and an estimated $921,000 in help desk savings over three years. Rocket COBOL products provide tools for modernizing
Rocket_Software
Contract lifecycle management and business process software company
corporations until developing its own software in 1996 called SupportWizard. SupportWizard was designed as a help desk application and by 1999 officially
Agiloft
Mobile application that provides multiple services including financial transactions
comparatively faster, more responsive and easier to navigate than super apps, which helps improve the overall user experience. Super-apps are also likelier to store
Super_app
Software and video game developer
Stardock Corporation is an American software development company founded in 1991 and incorporated in 1993 as Stardock Systems. Stardock initially developed
Stardock
Personal Computer as a Service
imaging, maintenance, fix, logistics services and may also be bundled with help desk services, data backup and recovery. There are several vendors that have
PCaaS
American software company
by Fog Creek Software. It was briefly rebranded as Manuscript in 2017, which was acquired in 2018 and was renamed back to FogBugz. CityDesk was a website
Glitch,_Inc.
Educational programs combining academic and technical skills for workforce preparation
editing software, filmmaking, visual effects, CGI, and List of 3D animation software. Digital art – 2D graphics software, animation software, graphics
Career and technical education
Career_and_technical_education
through B2B websites can help cut marketing costs and boost conversion rates. Huge market potential: From business software and consulting services to
Types_of_e-commerce
Freeware instant communications app
Archived from the original on May 20, 2013. Retrieved July 8, 2013. "네이버 talk". desk.talk.naver.com. Retrieved November 2, 2019. Dr. Serkan Toto (July 4, 2012)
Line_(software)
Creating working software
Software construction is the process of creating working software via coding and integration. The process includes unit and integration testing although
Software_construction
American information technology company
security experts, said the source code review could help Moscow discover weaknesses in the software, potentially helping attackers to blind the U.S. military
Hewlett_Packard_Enterprise
HELP DESK-SOFTWARE
HELP DESK-SOFTWARE
Female
Greek
(ἙλÎνη) Greek name probably derived from the word helénÄ“, HELÉNÄ’ means "torch." In mythology, this is the name of the most beautiful woman ever to exist whose abduction by Paris caused the Trojan war.
Boy/Male
Bengali, Gujarati, Hindu, Indian, Kannada, Malayalam, Marathi, Sanskrit, Telugu
Dusk
Female
Hungarian
Hungarian form of Hebrew Rachel, RÃHEL means "ewe."
Boy/Male
American, Australian, British, English
Short Form of Name Starting with Des
Male
Italian
Short form of Italian/Spanish Desiderio, DESI means "longing." This name was borne by the Cuban actor Desi Arnaz, husband of Lucille Ball.Â
Boy/Male
Hindu, Indian
Country
Boy/Male
African
help'.
Boy/Male
British, English
Saving Someone
Girl/Female
Gujarati, Hindu, Indian
Dusk
Surname or Lastname
English (chiefly Lancashire)
English (chiefly Lancashire) : topographic name for someone who lived by or worked at a rough temporary shelter for animals, Middle English helm (Old Norse hjalmr, related to the Old English and Old High German words in 2 below), or a habitational name from a minor place named Helm or Helme from this word, as for example in County Durham, Northumberland, and West Yorkshire.English, German, and Dutch : metonymic occupational name for a maker of helmets, from Middle English, Middle High German, Middle Dutch helm.German and Dutch : from a medieval personal name, a short form of any of the various compound names formed with helm ‘helmet’. Compare, e.g., Helmbrecht.Scottish : habitational name from Helme in Roxburghshire (Borders).Jewish (Ashkenazic) : ornamental name from German Helm ‘helmet’.
Boy/Male
Australian, Dutch, French, German, Netherlands
The People's Ruler
Surname or Lastname
English
English : variant of Hill, from southeastern Middle English hell ‘hill’, a dialect form characteristic of Kent and Sussex.English : from a personal name, Helle, which may have been a variant of Elie (a Middle English form of Elias), or perhaps a short form of a personal name formed with Hild- as the first element (see Hilliard for example), or perhaps from the female personal name Helen.German : nickname from Middle High German hell ‘bright’, ‘shining’.German : variant of Helle 3.
Male
Egyptian
, disk.
Boy/Male
Tamil
Dusk
Boy/Male
Australian, French, German, Hebrew, Hungarian, Polish
The Lord will Help; God is My Help; My God Helps; My God has Helped; God will Help
Surname or Lastname
English (Norfolk)
English (Norfolk) : possibly a metonymic occupational name for someone who collected and burnt kelp (seaweed) for use in soap and glass making, Middle English culp(e).
Boy/Male
Latin
Yearning; sorrow. Abbreviation of Desiderus.Note: This Database is Copyright Dogwood Technical...
Surname or Lastname
German, Dutch, and Jewish (Ashkenazic)
German, Dutch, and Jewish (Ashkenazic) : nickname from Middle High German, Middle Dutch, Yiddish held ‘hero’. As a Jewish name, it is often ornamental.German : from a short form of any of the Germanic personal names formed with hild ‘strife’ as the first element.English : variant of Heald.
Surname or Lastname
English (chiefly Lancashire)
English (chiefly Lancashire) : habitational name from Heap Bridge in Lancashire, or a topographic name for someone who lived by a hill or heap, from Old English hēap ‘heap’, ‘mound’, ‘hill’.
Male
Greek
(Ἡλί) Greek form of Hebrew Eliy, HELI means "ascending." In the New Testament bible, this is the name of the father of Mary's husband Joseph.
HELP DESK-SOFTWARE
HELP DESK-SOFTWARE
Girl/Female
Tamil
Ekantika | à®à®•à®¾à®¨à¯à®¤à®¿à®•à®¾
Devoted to one aim, Singly focused
Boy/Male
American, Gujarati, Hindu, Indian, Kannada, Marathi, Sanskrit, Telugu
Swift; Fast
Girl/Female
American, Australian, Teutonic
Friend; Wander
Girl/Female
Celebrity, Gujarati, Hindu, Indian, Kannada, Malayalam, Marathi, Oriya, Sikh, Sindhi, Tamil, Telugu, Traditional
Food for God; Nectar
Girl/Female
Muslim/Islamic
Generous loyal
Boy/Male
Muslim/Islamic
A companion of the Prophet; also the name of the son of Hatim Tiay known for his generosity; also the son of Thabit had this name
Female
Esperanto
Esperanto name ESPERANTA means "hoping."
Boy/Male
Arabic, Muslim
Balance of the Most Merciful Allah
Boy/Male
American, British, English
Mighty Spearman; Blend of Jar and Darell
Girl/Female
Bihari, Gujarati, Hindu, Indian
Divine Offering
HELP DESK-SOFTWARE
HELP DESK-SOFTWARE
HELP DESK-SOFTWARE
HELP DESK-SOFTWARE
HELP DESK-SOFTWARE
n.
A flat, circular plate; as, a disk of metal or paper.
n.
See Half deck, under Deck.
v. t.
To make dusk.
imp.
of Help
v. t.
To furnish with a deck, as a vessel.
n.
A circular structure either in plants or animals; as, a blood disk; germinal disk, etc.
n.
Imperfect obscurity; a middle degree between light and darkness; twilight; as, the dusk of the evening.
v. t.
To furnish with the means of deliverance from trouble; as, to help one in distress; to help one out of prison.
v. t.
A helper; one hired to help another; also, thew hole force of hired helpers in any business.
v. t.
Strength or means furnished toward promoting an object, or deliverance from difficulty or distress; aid; ^; also, the person or thing furnishing the aid; as, he gave me a help of fifty dollars.
v. t.
To shut up, as in a desk; to treasure.
v. t.
To throw or lay in a heap; to make a heap of; to pile; as, to heap stones; -- often with up; as, to heap up earth; or with on; as, to heap on wood or coal.
v. t.
To furnish with strength or means for the successful performance of any action or the attainment of any object; to aid; to assist; as, to help a man in his work; to help one to remember; -- the following infinitive is commonly used without to; as, "Help me scale yon balcony."
v.
A heap or store.
v. t.
To prevent; to hinder; as, the evil approaches, and who can help it?
v. t.
To cover or furnish with a helm or helmet.
n.
That part of the upper deck abaft the mainmast, including the poop deck when there is one.
v. i.
To grow dusk.
v. t.
Remedy; relief; as, there is no help for it.