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Strategy performance management tool
A balanced scorecard is a strategy performance management tool – a well-structured report used to keep track of the execution of activities by staff and
Balanced_scorecard
American academic (born 1940)
Development at the Harvard Business School. He is known as co-creator of Balanced Scorecard. together with David P. Norton. Kaplan started his academic career
Robert_S._Kaplan
Topics referred to by the same term
Look up scorecard in Wiktionary, the free dictionary. A scorecard may refer to: Balanced scorecard, a tool used by managers to measure employee performance
Scorecard
Process of collecting, analyzing and/or reporting information regarding performance
measures for that application. The most common such frameworks include: Balanced scorecard—used by organisations to manage the implementation of corporate strategies
Performance_measurement
performance management, a third-generation balanced scorecard is a version of the traditional balanced scorecard, a structured report, supported by design
Third-generation balanced scorecard
Third-generation_balanced_scorecard
American businessman
Robert S. Kaplan, of the Balanced Scorecard. David P. Norton co-founded Palladium Group, Inc. (previously Balanced Scorecard Collaborative) and served
David_P._Norton
Document outlining the strategic goals of an organization
documentation associated with the Balanced Scorecard, and in particular is characteristic of the second generation of Balanced Scorecard designs that first appeared
Strategy_map
BSC SWOT, or the Balanced Scorecard SWOT analysis, was introduced in 2001, by Lennart Norberg and Terry Brown. BSC SWOT is a simple concept that combines
BSC_SWOT
Information Graphical User Interface
(KPIs), and the introduction of Robert S. Kaplan and David P. Norton's balanced scorecard. In the late 1990s, Microsoft promoted a concept known as the Digital
Dashboard_(computing)
American rower
S., et al. Balanced Scorecard Report Volume 5, Number 4. Harvard Business Review, July 2003. Kaplan, Robert S., et al. Balanced Scorecard Report Volume
Kent_Smack
Measurement that evaluates the success of an organization
operations, or human resources. Management frameworks such as the balanced scorecard are commonly used to structure KPI selection and align measurement
Performance_indicator
Promise of value to be delivered, communicated, and acknowledged
be based on various analytical tools, including the marketing mix, balanced scorecard, and cost-benefit analysis. A value proposition statement usually
Value_proposition
Management term
Success Factors can be summarized as follows: The UK Government's Balanced Scorecard, used for major construction, infrastructure and capital investment
Critical_success_factor
Mining) MIS DecisionWare Applications: MIS Enterprise Planning MIS Balanced Scorecard MIS Subsidiary Management MIS Financial Consolidation MIS Risk Management
MIS_AG
Application of systematic management
using both financial and non-financial yardsticks (for example, a balanced scorecard approach); a purely financial view is not sufficient. Finally, assets
IT_portfolio_management
Organizing method developed by McKinsey
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
MECE_principle
A legislative scorecard, in North American parlance, refers to any ranked balanced scorecard used by advocacy groups to rank sitting legislators or candidates
Legislative_scorecard
Method used in supply chain management
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Kraljic_matrix
Business analysis framework
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
VRIO
Software owned by Oracle Corporation
(Oracle Business Intelligence Applications) Oracle Scorecard: an implementation of balanced scorecard reporting. 2000: nQuire formed: Larry Barbetta, President
Oracle Business Intelligence Suite Enterprise Edition
Oracle_Business_Intelligence_Suite_Enterprise_Edition
that has been used to associate strategy implementation with the Balanced Scorecard approach to strategic performance management. Most authors propose
Strategy_implementation
Goal setting and action plan framework
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
OGSM
Business analysis framework
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
PEST_analysis
Advisory and management corproration
Innovation Impact Framework, Execution Premium Process (XPP) and Balanced Scorecard IQCare (International Quality Care) Financing Ghanaian Agriculture
Palladium_International
Organizational decision making process
towards the strategic objectives and measures established, such as a balanced scorecard or a strategy map. Organizations may also plan their financial statements
Strategic_planning
Strategic planning tool
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Ansoff_matrix
Management framework
strong similarities in its design and use to the third-generation balanced scorecard. The framework is largely used in government and charitable organisations
Results-based_management
Framework that implements market segmentation
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Segmenting-targeting-positioning
Segmenting-targeting-positioning
Finnish organizational theorist (born 1965)
Executive Education. He is known for his research on the use of the balanced scorecard in Finnish companies and his work on management control systems. Born
Teemu_Malmi
Initiatives to enhance the performance of firms in external environments
performance and control implementation of the strategy. Tools such as the balanced scorecard and strategy maps help crystallize the strategy, by relating key measures
Strategic_management
Management concept of identifying the basis of competitiveness in an industry
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Core_competency
Interdisciplinary academic field
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Strategic_studies
Person with responsibility for the formulation and implementation of a strategy
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Strategist
Provides a leading indicator of consumer purchase intentions and loyalty
key performance indicator within business and is often part of a balanced scorecard. In a competitive marketplace where businesses compete for customers
Customer_satisfaction
Concept in financial accounting
sustainability balanced scorecard model. Using the popular balanced scorecard framework as its basis, the sustainability balanced scorecard model requires
Sustainability_accounting
High school in West Virginia, United States
one of the top-performing schools in West Virginia on the statewide Balanced Scorecard Accountability System. Paw Paw High School's mascot is the pirate
Paw Paw High School (West Virginia)
Paw_Paw_High_School_(West_Virginia)
Strategic management theory
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Resource-based_view
Broad term for all forms of value in businesses
Examples include intellectual capital and a firm's business model. The balanced scorecard methodology is one of the most popular methods for measuring and managing
Business_value
Business planning and analysis technique
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
SWOT_analysis
Framework used to define measurable goals and their outcomes
goals, strategies and measures (OGSM) Key performance indicator (KPI) Balanced scorecard SMART criteria Goal, question, metric (GQM) Bas, Andriy. "A History
Objectives_and_key_results
Type of job interview
business analysts is: Benchmarking: Comparison of metrics to competitors Balanced scorecard: Tracking key objectives as a prevention method Porter's five forces:
Case_interview
Panel van built by Renault
del Cuadro de Mando Integral en NORDEX S.A." [Implementation of the Balanced Scorecard at NORDEX S.A.] (PDF). Archived from the original (PDF) on 2016-11-20
Renault_Express
Discipline for achieving objectives against unpredictability, complexity, and ambiguity
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Strategy
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Strategic_grid_model
supply-chain operations reference (SCOR). The basic model of the balanced scorecard (BSC) was introduced by Kaplan and Norton in 1992. The BSC aims to
Management accounting in supply chains
Management_accounting_in_supply_chains
Framework to analyse level of competition within an industry
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Porter's_five_forces_analysis
Public, coeducational high school in Wheeling, West Virginia, United States
Warwood and West Liberty high schools. In Wheeling Park's 2017-2018 Balanced Scorecard report conducted by the West Virginia Department of Education, the
Wheeling_Park_High_School
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Strategic_fit
Independent, objective assurance and consulting activity
analysis. The measurement of the internal audit function can involve a balanced scorecard approach. Internal audit functions are primarily evaluated based on
Internal_audit
Ratio between a physical asset's market value and its replacement value
ways to measure intangible assets such as intellectual capital. See balanced scorecard. Tobin's q is said to be influenced by market hype and intangible
Tobin's_q
American politician
the development and implementation of the Agency's award-winning balanced scorecard. Prior to his service in the Bush administration, Baruah was a corporate
Sandy_Baruah
Behavioral leadership model
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Managerial_grid_model
Organizational efforts to increase sales
Norton, D. P., "Putting the Balanced Scorecard to Work," in Focusing Your Organization on Strategy—with the Balanced Scorecard, [Harvard Business Review
Marketing_strategy
Agri business and value chain management pdf
relationship management Employee engagement surveys Benchmarking Balanced scorecard Core competency Outsourcing Change management programs Supply chain
Business_management_tools
Listicle of management methods
at the bottom of this page. Administration Management an overview Balanced scorecard Benchmarking Business intelligence Industrial espionage Environmental
Index_of_management_articles
Overview of concepts related to consulting
principle Professional conduct Scope creep Sea change (idiom) Value added Balanced scorecard Boston Consulting Group's Advantage Matrix Growth–share matrix Managerial
Outline_of_consulting
Cognitive activity
channel organisational efforts effectively and efficiently must always be balanced against the risks of losing sight of alternative strategies better suited
Strategic_thinking
Set of activities that a firm performs to deliver a valuable product
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Value_chain
or BI software. Dashboards, first made popular by the idea of the balanced scorecard are common means of reporting on multiple dimensions of ongoing performance
Strategic_planning_software
System to judge the value of sales leads
as opportunity created or opportunity won. Business intelligence Balanced scorecard Customer Intelligence Customer service Database marketing Enterprise
Lead_scoring
Organisational activity concerning information lifecycle
of benefit delivery. Since the emergence and popularisation of the Balanced scorecard there has been huge interest in business performance management but
Information_management
Method of apportioning costs
ground in the 1990s compared to alternative metrics, such as Kaplan's balanced scorecard and economic value added. An independent 2008 report concluded that
Activity-based_costing
Finnish software company
measuring strategy execution and performance management, also supporting balanced scorecard methodology QPR Process Designer, a tool for quality assurance, business
QPR_Software
Business unit within the overall corporate identity
product which has low growth and low share. Adversarial purchasing Balanced scorecard Business analysis Business model Business plan Dynamic capabilities
Strategic_business_unit
Ideas behind good poker play
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Poker_strategy
people, process and technology, along with knowledge and suppliers. Balanced scorecard, Kaplan and Norton's strategic planning method – to manage team strategy
Team_service_management
Processes to bring output into alignment with goals
Best-of-Breed, 2009 (July 2009) Defining success through strategic planning and priority goal setting The Balanced Scorecard Organizational Performance Management
Business performance management
Business_performance_management
Attribute that allows an organization to outperform its competitors
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Competitive_advantage
Pursuit of competitive advantage
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Porter's_generic_strategies
FBI special advisors have been responsible for: implementing the balanced scorecard strategic planning tool at the FBI, restructuring the 1000-employee
FBI_Special_Advisor_Program
Formal written document containing the goals of a business
internally-focused business plan is often developed in conjunction with a balanced scorecard or OGSM or a list of critical success factors. This allows the success
Business_plan
Problem-solving method
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Heuristic
Gap between current and desired performance of organization
and Geoffrey Colvin, "Why CEO's fail", Fortune, June 1999 Paul R. Niven. (April 2005), Balanced Scorecard Diagnostics: Maintaining Maximum Performance
Strategy_gap
Topics referred to by the same term
Peters from The Good Witch, 2023 (an abbreviation of "Batshit Crazy") Balanced scorecard, an organizational performance analysis tool Best supportive care
BSC
Coordinating the efforts of persons
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Management
Hospital in Addis Ababa, Ethiopia
school's provost is Mesfin Araya, a psychiatrist. "Implementing a Balanced Scorecard at St. Paul's Hospital, Addis Ababa Ethiopia | Ministerial Leadership
St._Paul's_Hospital,_Ethiopia
Measure of the degree to which software possesses some property
assignments. Common software measurements include: ABC Software Metric Balanced scorecard Bugs per line of code Code coverage Cohesion Comment density Connascent
Software_metric
Japanese system of martial arts and etiquette
April 19, 2012. Retrieved June 27, 2012. Paul R. Niven (7 July 2008). Balanced Scorecard: Step-By-Step for Government and Nonprofit Agencies. John Wiley &
Ogasawara-ryū
Value of an act that contributes to society
and operator of dialysis clinics, complements its balanced scorecard with the Public Value Scorecard. Through the inclusion of an external perspective
Public_value
Organizational management process
a long association with performance management tools such as the balanced scorecard and its derivatives such as the Performance Prism, and with related
Strategic_control
Belgian organizational theorist
"Measuring and improving corporate information technology through the balanced scorecard." The Electronic Journal of Information Systems Evaluation 1.1 (1997)
Wim_Van_Grembergen
Boston Consulting Group business analysis method
diversified company with a balanced portfolio can use its strengths to truly capitalize on its growth opportunities. The balanced portfolio has: stars whose
Growth–share_matrix
American academic
textbook is now in its third edition. He also co-authored a book on the balanced scorecard. From mid 2004 to early 2005, Banker served only a short term as Dean
Rajiv_Banker
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Performance_effects
Concept in business strategy
identifying areas for improvement is the joint, two-way performance scorecard. A balanced scorecard includes a mixture of quantitative and qualitative measures
Supplier relationship management
Supplier_relationship_management
Iranian-American business theorist (1938–2026)
mapping and optimizing business activities using process modeling. The Balanced Scorecard developed by Robert Kaplan and David Norton at about the same time
Jamshid_Gharajedaghi
Practice of creating conference agenda and content during the conference itself
Diversity and inclusion; Appreciative Inquiry; Strategic management; Balanced scorecard approach; Teams; Complexity theory; Dialogic and large group interventions
Open_space_technology
Professional who prepares financial plans for people
conflict of interest related to the products recommended. In 2015, a balanced scorecard framework was implemented to better align the interests of the FA
Financial_planner
framework for general analysis is the SWOT analysis. Another is the Balanced Scorecard for performance measurement analysis. Enterprise strategy can also
Enterprise_planning_system
Agreement between two or more parties
Alliance management skills Measuring the effectiveness of the Alliance. Balanced Scorecard is being increasingly relied upon to keep abreast of all of an alliance's
Strategic_alliance
Motor vehicle
del Cuadro de Mando Integral en Nordex S.A." [Application of the Balanced Scorecard at Nordex S.A.] (PDF) (in Spanish). Montevideo, Uruguay: Universidad
Peugeot_504
of the Heinz College Robert Kaplan (professor), co-creator of the Balanced Scorecard Michael Keaton (adjunct professor), actor known for films such as
List of Carnegie Mellon University people
List_of_Carnegie_Mellon_University_people
Policy initiative by United States president George W. Bush
Office of Personnel Management (OPM) for human capital). As with the balanced scorecard management approach popular in the private sector, scoring is on red-yellow-green
President's_Management_Agenda
Structured technique for organizing and analyzing complex decisions
business process reengineering, quality function deployment, and the balanced scorecard. Other uses of AHP are discussed in the literature: Deciding how best
Analytic_hierarchy_process
Entity responsible for the execution and the handling of specific operational tasks
, & Norton, D. P. (2001). The Strategy Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston, Mass.: Harvard
Shared_services_center
Reporting about ESG sustainability
characteristics in order to ensure a proper sustainable reporting. Balanced scorecard Carbon accounting Context-Based Sustainability Integrated Reporting
Sustainability_reporting
Abstract model used as reference
model describes a set of business measurements needed to create a balanced scorecard, then each measurement can be assigned to a specific business leader
Reference_model
Ranking of higher education institutions
Thes) is publishing Japan University Rankings once a year, using a balanced scorecard approach, with 16 individual performance indicators combining to create
College and university rankings
College_and_university_rankings
partly on the works of David P. Norton and Robert S. Kaplin in The Balanced Scorecard. The GBS follows two rules for decomposition. Nothing missing. Each
Goals_breakdown_structure
Description of how businesses operate
strategies Mission statement Frameworks and tools SWOT • Five forces Balanced scorecard • Ansoff matrix OGSM • Managerial grid model PEST analysis • Growth–share
Business_model
travel, tourism, insurance
BALANCED SCORECARD
BALANCED SCORECARD
Boy/Male
Assamese, Hindu, Indian
Supreme
Boy/Male
Indian
Balanced
Boy/Male
Indian
Balance, Scales
Boy/Male
French, German, Hebrew, Hindu, Indian, Sanskrit
A Balance
Boy/Male
Muslim
Balance, Scales
Boy/Male
Arabic, Muslim
Balance; Scales
Boy/Male
Muslim
Balance, Scales
Boy/Male
Arabic, Muslim, Pakistani
Balance
Girl/Female
Muslim/Islamic
Balanced
Boy/Male
Arabic, Australian, Danish, German, Muslim, Turkish
Balance
Boy/Male
Tamil
Balanced
Boy/Male
Arabic, Bengali, Islamic, Muslim, Pakistani, Urdu
Balance of God
Girl/Female
Christian, Indian
Balanced
Surname or Lastname
English
English : metonymic occupational name for someone who used a balance (scales), Anglo-French and Middle English balaunce, from Old French balance.
Girl/Female
Tamil
Sammita | ஸமà¯à®®à¯€à®¤à®¾
Balanced
Sammita | ஸமà¯à®®à¯€à®¤à®¾
Girl/Female
Indian, Sanskrit, Telugu
Possessed with a Balanced Body
Girl/Female
Hindu
Balanced
Girl/Female
Arabic, Muslim
Balance; Temperance; Moderation
Boy/Male
Hindu, Indian, Marathi
With Balanced Features; A Sensitive Plant
Boy/Male
Arabic, Australian, Japanese, Muslim
Sensibility; Respect; Balanced; Modesty; Wise Man
BALANCED SCORECARD
BALANCED SCORECARD
BALANCED SCORECARD
BALANCED SCORECARD
BALANCED SCORECARD
BALANCED SCORECARD
BALANCED SCORECARD
travel, tourism, insurance