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Resource providing support for organization's products and services
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. In the mid-1990s, research
Help_desk
Software used by customer care operators
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related
Help_desk_software
Topics referred to by the same term
felon Help! Help!, a 1912 silent film Help desk Help me (disambiguation) HELLP syndrome, a complication of pregnancy Online help Context-sensitive help This
Help
Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking
Networked_Help_Desk
Software agent
Sarawoot; Haruechaiyasak, Choochart (1 January 2009). "Implementing an online help desk system based on conversational agent". Proceedings of the International
Virtual_assistant
Public service counter in a library
multiple sources. Library users can consult the staff at the reference desk for help in finding information. Using a structured reference interview, the
Reference_desk
A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues
Virtual_help_desk
primarily for help desks and service desks rather than for bug tracking or project management. Comparison of issue-tracking systems Networked Help Desk OSS through
Comparison of help desk issue tracking software
Comparison_of_help_desk_issue_tracking_software
Provider of help desk software
Help Scout, (known as Help Scout PBC) is a global remote company headquartered in Boston, Massachusetts. It develops subscription-based help desk and
Help_Scout
Type of table often used in a school or office setting
A desk or bureau is a piece of furniture with a flat table-style work surface used in a school, office, home or the like for academic, professional or
Desk
2012 Filipino TV series or program
Legal Help Desk (abbreviated as Legal HD) was a Philippine television public affairs show broadcast by Solar News Channel, 9TV and CNN Philippines. Hosted
Legal_Help_Desk
Maintenance service of electronic consumers
Comparison of issue-tracking systems Comparison of help desk issue tracking software Help desk Help desk software Customer support Turban, Efraim; Volonino
Technical_support
AI customer service software company
communication, including popular platforms like LiveChat, ChatBot, and HelpDesk. The company is publicly listed on the Warsaw Stock Exchange. The company
Text_(company)
Service to help customers use a product
standards such as ISO 18295. Customer success Automation Customer service Help desk software Web chat Professional services automation Run Book Automation
Customer_support
American customer service software company
Wade (August 4, 2010). "Xconomy: Making Customer Support Sexy: Zendesk's Help Desk Lovefest". Xconomy. Archived from the original on September 8, 2021. Retrieved
Zendesk
Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence
Helpdesk and incident reporting auditing
Helpdesk_and_incident_reporting_auditing
American software company
2025, and topped $500 million ARR by June 2025. In April 2025, an AI help-desk program named "Sam" invented a non-existent login policy, triggering user
Cursor_(company)
Information delivered via computer software
Frequently Asked Questions List of help authoring tools Microsoft Assistance Markup Language (Microsoft AML) Help desk The Windows Vista and Windows Server
Online_help
Desk in the Oval Office
The Resolute desk, also known as the Hayes desk, is a nineteenth-century partners desk used by several presidents of the United States in the White House
Resolute_desk
American technology company
Nvidia announced a partnership with ServiceNow to include AI services in help desk software for corporations. As of December 2023, the number of employees
ServiceNow
Problem of communication when asking for help
The XY problem is a communication problem encountered in help desk, technical support, software engineering, or customer service situations where the
XY_problem
Academic Building in Kansas, United States
Management is available to assist students with various needs. The ResNet Help Desk - Provides technical support for students living in the residence halls
Derby_Dining_Center
did not materialize, as DEC lost commercial pre-eminence. Help desks frequently use help desk software that captures symptoms of a bug and relates them
Computer-aided_maintenance
Management of information technology services that meet the needs of a business
call center or help desk as similar kinds of tech support which provide only a portion of what a service desk can offer. A service desk has a broader and
IT_service_management
American software company
approvals. Intercom's platform integrates live chat, chatbot automation, a help desk ticketing system, and a customer data platform. It allows businesses to
Fin_(company)
Welsh film, stage and television actor (1982–2026)
2024, he starred as the drag queen Candince in the musical play Grindr Help Desk. In 2026, he retired from acting. Davies died on 27 May 2026, at the age
Owain_Rhys_Davies
American software company
learning platform with courses focused on Salesforce technologies. Desk.com was a SaaS help desk and customer support product acquired by Salesforce for $50
Salesforce
Students' organisation
Association organises Annual Admission Help Desk in various cities of Assam along with telephonic support. These help desks are run by students who are currently
All Assamese Students' Association, New Delhi
All_Assamese_Students'_Association,_New_Delhi
Software tool
SupportDesk is a service desk software tool for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor
SupportDesk
Main page of the English Wikipedia
questions about using or editing Wikipedia. Help desk – Ask questions about using or editing Wikipedia. Reference desk – Ask research questions about encyclopedic
Main_Page
Provision of service to customers
climate Service system Social skills Support automation Technical support Help desk software Lucas, Robert (2015). Customer Service Skills For Success. New
Customer_service
IT management software
functionalities such as remote monitoring and management (RMM), ticketing system, help desk, patch management, and operational automation alongside operational aspects
Atera_Networks
Abortion services provider
can manage their own abortion with remote access to a physician and a help-desk for any questions. From its launch in 2018 until mid-2023, Aid Access
Aid_Access
Desk for working while standing up
standing desk or stand-up desk is a desk conceived for writing, reading or drawing while standing up or while sitting on a high stool. Standing desks are designed
Standing_desk
Typographic symbol indicating repetition of characters above
"Banque de dépannage linguistique: Guillemets itératifs" [Linguistic help desk: Iterative quotes] (in French). Office québécois de la langue française
Ditto_mark
Israeli IT service management software company
and provides IT Service Management software. Its main product is a IT help desk software system. SysAid Technologies is a privately owned company, founded
SysAid_Technologies
American artificial intelligence company
portion of employees’ support issues, without involvement from a corporate help desk. This model would enable self-service for employees with common requests
Moveworks
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include
Comparison of issue-tracking systems
Comparison_of_issue-tracking_systems
Planning and operation of data centers
are also known as help desks often arrange their technical support structure as a three-tier (plus two) system: Tier 1: Basic help desk – initial point
Data_center_management
Double desk for two people
A partners desk, partner's desk or partners' desk (also known as a double desk) is a mostly historical form of desk, a large pedestal desk designed and
Partners_desk
Service management software
be tracked on the customer side. In 2001, OTRS began as an open source help desk ticketing software. In 2003, OTRS GmbH was formed and a professional company
OTRS
Online customer service software
LiveChat is an AI customer service software with chatbot, online chat, help desk software, and web analytics capabilities. LiveChat is used by over 76
LiveChat
Web account authentication method
an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled
Self-service_password_reset
English software company
company based in London, United Kingdom. Kayako builds customer service and help desk software which businesses use to talk to and support their customers.
Kayako
Tracking system software
Issue tracking system Comparison of help desk issue tracking software Comparison of ticket-tracking systems Service desk OCS Inventory "GLPI 11.0.0". 1 October
GLPI
Place used to provide centralized command
service and order is maintained, rather than an information center or help desk. Its tasks are achieved by monitoring the environment and reacting to
Command_center
Tech support company
Paths, free self-support tools Virtual call center services and remote IT Help desk support - outsourced technical support services including remote call
Support.com
Double chevrons used as quotation marks
"Banque de dépannage linguistique: Guillemets itératifs" [Linguistic help desk: Iterative quotes] (in French). Office québécois de la langue française
Guillemet
Convergence of social software with service management software
when companies started implementing local area networks, that the modern help desk was born. The corporate data center had disappeared and the resulting
Collaborative_workflow
Emergency number in several countries
or fire service. The services are provided under a national emergency help desk operated by the Bangladesh Police, which has been set up at a cost of
999 (emergency telephone number)
999_(emergency_telephone_number)
American novelist
secretary/administrative assistant, a database administrator, a web master, and an IT Help Desk technician.[citation needed] On November 10, 2014, Gonzalez died of cancer
J._F._Gonzalez
Computer software system to track issues
its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number
Issue_tracking_system
Software company
example, by information technology (IT) technical support to provide help desk services to remote users. Andy Harter and other members of the original
RealVNC
2025-11-15. "World Bank Country and Lending Groups". World Bank Data Help Desk. World Bank. Retrieved 8 July 2026. "Who moves up and why? A closer look
List of countries by GNI (nominal) per capita
List_of_countries_by_GNI_(nominal)_per_capita
Open source ticket-tracking software
University in 1994, worked for Wesleyan's computing help desk and was responsible for improving the help desk and residential networking software infrastructure
Request_Tracker
IT service management software
With New IT Service Desk In The Cloud". https://www.pcmag.com/comparisons/manageengine-service-desk-plus-vs-freshservice-help-desk-leaders-face-off "Freshservice
Freshservice
Exercise machine
A treadmill desk, walking desk or treadmill workstation is a computer desk that is adapted so that the user walks on a treadmill while performing office
Treadmill_desk
Issue-tracking product developed by Atlassian
French, German, Japanese, and Spanish. Jira implements the Networked Help Desk API for sharing customer support tickets with other issue tracking systems
Jira_(software)
American software company
surveys, and a dashboard for team tracking. In 2024, updates included a help desk for users to monitor calls, chat, email, and SMS, and ticket summaries
HubSpot
Office organization system
Hot desking (sometimes called "non-reservation-based hoteling" or "desk sharing") is a work office organization system where each space is available for
Hot_desking
Oval Office desk
desk in the Vice President's Room of the United States Capitol, colloquially known as the Wilson desk and previously called the McKinley-Barkley desk
Wilson_desk
Certification programs made by Apple Inc
high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users
Apple_certification_programs
Software firm
Gmail-integrated help desk solution but with limited customizations". TechRadar. Archived from the original on 2023-07-24. "Hiver Service Desk Review for 2025"
Hiver_(company)
Authentication scheme
passwords for the same identity Reduce IT costs due to lower number of IT help desk calls about passwords SSO shares centralized authentication servers that
Single_sign-on
US Government procurement system
FEDBIZOPPS site. As of late 2022, the Federal Service Desk has seen an influx in civilian help desk tickets due to unclear instructions, delays, and user
System_for_Award_Management
Software application that records software bugs
program used by a team of application support professionals (often a help desk) to keep track of issues communicated to software developers. Using an
Bug_tracking_system
Whose job is to support a given software application
support/help desk. The role may or may not involve some customer contact but most often it involves getting some description of the problem from help desk, making
Application_analyst
British customer relationship management company
Sydney, Australia. The product consists of three modules: Sales Marketing Help desk software Spotler CRM is delivered as a software as a service application
Really_Simple_Systems
Application of gain to a recording to achieve a target level
Retrieved 23 June 2026. "Formatting Audio Files for Broadcast". PRX – Help Desk. PRX. Retrieved 21 March 2022. Loudness at -24 LUFS, ± 2 LU (recommended)
Audio_normalization
Information technology network
Microsoft Windows. The software discovers IP-addressable devices and includes help desk functionality and an integrated knowledge base. The company was formed
Spiceworks
Desk with two cabinets of drawers
A pedestal desk (also, when made of steel, known as a tanker desk) is usually a large, flat, free-standing desk made of a simple rectangular working surface
Pedestal_desk
Period when a system is unavailable
this generally involves a help desk team that can troubleshoot a problem, one composed of trained engineers; a separate help desk team is usually necessary
Downtime
Australian software company
TechCrunch. 17 October 2019. Retrieved 30 September 2020. "Atlassian acquires help desk firm Halp". computerworld.com. 12 May 2020. Retrieved 28 February 2022
Atlassian
price series? From: World Bank Data Help Desk. What is an “international dollar”? From: World Bank Data Help Desk. "This term is often used in conjunction
List of countries by total health expenditure per capita
List_of_countries_by_total_health_expenditure_per_capita
Remote access software
maint: deprecated archival service (link) "World's First Third Party Help Desk for Smartphones". www.prlog.org. 2010-03-03. Retrieved 2010-10-29. "AetherPal
AetherPal
Type of furniture found in academic settings
typically contain a desk (not necessarily one described as above), shelving and a lamp. Carrels originated in monasteries to help contain the cacophony
Carrel_desk
Indian music composer
(help) Madhu, Vignesh (1 March 2025). "Dulquer Salmaan's next with Nahas Hidhayath titled I'm Game". Cinema Express. Retrieved 26 November 2025. Desk,
Jakes_Bejoy
Development app
Supportworks is an issue tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are
Supportworks
Cloud-based human resource management service
Employee benefits portal Low code/no-code tools for HR templates creation HR help desk Comprehensive onboarding process Work life portal to increase employee
Oracle_Cloud_HCM
American ad exchange DSP
The Trade Desk, Inc. (TTD) is an American multinational technology company that produces and services programmatic marketing automation with personalized
The_Trade_Desk
Software-as-a-Service (SaaS) company
available to allow developers to collect feedback for mobile apps. UserVoice HelpDesk is a customer support platform for tracking and responding to customer
UserVoice
Interdisciplinary field
contracted arrangements. Many facilities organizations use a service desk or help desk as a single point of contact for building issues and service requests
Facility_management
Agency of the European Union
OSNMA and HAS service aspects, which are accessible to users via the user help desk and the web portal. The information is provided by a communication platform
European Union Agency for the Space Programme
European_Union_Agency_for_the_Space_Programme
2011 American TV talk show
Super Soul Sunday is a self-help talk show hosted by Oprah Winfrey, which airs on the Oprah Winfrey Network. The series premiered on October 16, 2011,
Super_Soul_Sunday
American journalist
where he served as a rotating host of CNN's financial Q&A program The Help Desk and covered the 2010 BP oil spill, the 2011 Japanese earthquake and tsunami
Carter_Evans
Technology CEO and businessman (born 1958)
initial public offering the next year. He also converted ServiceNow from a help-desk provider to a broader IT services business. Slootman was appointed CEO
Frank_Slootman
Modern wall-mounted secondary work surface for offices
credenza desk (often simply, credenza) is a modern desk form usually placed next to a wall as a secondary work surface to that of another desk, such as
Credenza_desk
Remote desktop application
AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access
AnyDesk
Person or department serving as coordinator
accuracy is important. For example, they are used in WHOIS databases. Help desk Touchpoint Liaison officer Caret "Introduction to ARIN's Database". American
Point_of_contact
American psychedelic rock band
and studio outtakes) Perfume (2018, EP) Help Desk/Goldfish (2024, EP) Singles "Machine Man" (2015) "Help Desk" (2024) "Music | WHITE". W-h-i-t-e.bandcamp
Wand_(band)
IT discovery and inventory platform
network appliances. The software incorporates an integrated ticket-based Help Desk module used to assist issues to be captured and tracked through to completion
Lansweeper
Topics referred to by the same term
residence, business, or government entity Fisher information, in statistics Help desk, an information service point In Formation, a 1982 album by Kronos Quartet
Information_(disambiguation)
Psychological manipulation in information security
bulletin that says the telephone number for the help desk has changed. When employees call the false number for help, the individual asks them for their passwords
Social_engineering_(security)
Defunct American software company
(acquired from Knowlix). InfraCenter for Workgroups – Integrated asset and help desk management software. InfraTools – Software tools for infrastructure management
Peregrine_Systems
A desk pad, sometimes called a desk mat or a blotter, is a table protector used when work such as painting or writing would otherwise damage the table
Desk_pad
American hacker and cybercriminal (born 2003)
engineering. This involved calling multiple Twitter employees and posing as the help desk in Twitter's IT department responding to a reported problem with Twitter's
Graham_Ivan_Clark
Software program for contact information
Enterprise feedback management (EFM) Event-driven marketing (EDM) Farley File Help desk Mystery shopping Partner relationship management (PRM) Predictive analytics
Contact_manager
Public secondary school in Louisville, Kentucky, United States
include: Early College, Culinary Arts, Geographic Information Systems (GIS), Help Desk, A+ certification, and Network+. The Freshman Academy allows for an easy
Western MST Magnet High School (Louisville, Kentucky)
Western_MST_Magnet_High_School_(Louisville,_Kentucky)
Branch of Bangladesh Police
Division services by its help desk, over hotline number, e-mail, Hello CT apps and different social media platforms. The help desk of Cyber Division is a
CT-Cyber Crime Investigation, Dhaka Metropolitan Police
CT-Cyber_Crime_Investigation,_Dhaka_Metropolitan_Police
Free and open-source productivity software suite
OpenDesk (stylised as openDesk) is a free and open-source suite of productivity software developed by the German Center for Digital Sovereignty in Public
OpenDesk
HELP DESK
HELP DESK
Boy/Male
Hawaiian Hebrew
Help.
Boy/Male
Hawaiian
Help.
Girl/Female
Norse
Help.
Girl/Female
Spanish American
Help.
Boy/Male
Hebrew Biblical
Help.
Boy/Male
Australian, French, German, Hebrew, Hungarian, Polish
The Lord will Help; God is My Help; My God Helps; My God has Helped; God will Help
Female
Greek
(ἙλÎνη) Greek name probably derived from the word helénÄ“, HELÉNÄ’ means "torch." In mythology, this is the name of the most beautiful woman ever to exist whose abduction by Paris caused the Trojan war.
Surname or Lastname
English (chiefly Lancashire)
English (chiefly Lancashire) : topographic name for someone who lived by or worked at a rough temporary shelter for animals, Middle English helm (Old Norse hjalmr, related to the Old English and Old High German words in 2 below), or a habitational name from a minor place named Helm or Helme from this word, as for example in County Durham, Northumberland, and West Yorkshire.English, German, and Dutch : metonymic occupational name for a maker of helmets, from Middle English, Middle High German, Middle Dutch helm.German and Dutch : from a medieval personal name, a short form of any of the various compound names formed with helm ‘helmet’. Compare, e.g., Helmbrecht.Scottish : habitational name from Helme in Roxburghshire (Borders).Jewish (Ashkenazic) : ornamental name from German Helm ‘helmet’.
Boy/Male
French Hebrew
Help.
Girl/Female
Spanish
Help.
Surname or Lastname
English
English : variant of Hill, from southeastern Middle English hell ‘hill’, a dialect form characteristic of Kent and Sussex.English : from a personal name, Helle, which may have been a variant of Elie (a Middle English form of Elias), or perhaps a short form of a personal name formed with Hild- as the first element (see Hilliard for example), or perhaps from the female personal name Helen.German : nickname from Middle High German hell ‘bright’, ‘shining’.German : variant of Helle 3.
Boy/Male
African
help'.
Boy/Male
Indian
Help
Surname or Lastname
German, Dutch, and Jewish (Ashkenazic)
German, Dutch, and Jewish (Ashkenazic) : nickname from Middle High German, Middle Dutch, Yiddish held ‘hero’. As a Jewish name, it is often ornamental.German : from a short form of any of the Germanic personal names formed with hild ‘strife’ as the first element.English : variant of Heald.
Surname or Lastname
English (chiefly Lancashire)
English (chiefly Lancashire) : habitational name from Heap Bridge in Lancashire, or a topographic name for someone who lived by a hill or heap, from Old English hēap ‘heap’, ‘mound’, ‘hill’.
Boy/Male
Hindu, Indian
Help
Male
Greek
(Ἡλί) Greek form of Hebrew Eliy, HELI means "ascending." In the New Testament bible, this is the name of the father of Mary's husband Joseph.
Surname or Lastname
English (Norfolk)
English (Norfolk) : possibly a metonymic occupational name for someone who collected and burnt kelp (seaweed) for use in soap and glass making, Middle English culp(e).
Female
Hungarian
Hungarian form of Hebrew Rachel, RÃHEL means "ewe."
Boy/Male
British, English
Saving Someone
HELP DESK
HELP DESK
Boy/Male
Arabic, Muslim
Lover; Paramour
Girl/Female
Biblical
Look, eye, fountain.
Girl/Female
Muslim/Islamic
A light beautiful, pretty
Girl/Female
Hindu
Array of clouds
Girl/Female
Muslim/Islamic
Truthful sincere
Boy/Male
Indian, Tamil
Lord Vishnu's Sutharsana Chakra; Handsome
Surname or Lastname
English
English : nickname from Old French hérisson ‘hedgehog’.
Girl/Female
Muslim
Bright, Luminous, Sun
Girl/Female
Latin
Purified.
Girl/Female
Hindu
Leaf
HELP DESK
HELP DESK
HELP DESK
HELP DESK
HELP DESK
v. t.
To furnish with strength or means for the successful performance of any action or the attainment of any object; to aid; to assist; as, to help a man in his work; to help one to remember; -- the following infinitive is commonly used without to; as, "Help me scale yon balcony."
n.
The fiber of the skin or rind of the plant, prepared for spinning. The name has also been extended to various fibers resembling the true hemp.
v. t.
To wait upon, as the guests at table, by carving and passing food.
v. t.
To forbear; to avoid.
v. t.
To cover or furnish with a helm or helmet.
v. t.
Strength or means furnished toward promoting an object, or deliverance from difficulty or distress; aid; ^; also, the person or thing furnishing the aid; as, he gave me a help of fifty dollars.
v. t.
Remedy; relief; as, there is no help for it.
v. t.
Specifically, a domestic servant, man or woman.
v. t.
A helper; one hired to help another; also, thew hole force of hired helpers in any business.
v. t.
To form or round into a heap, as in measuring; to fill (a measure) more than even full.
v. t.
To furnish with the means of deliverance from trouble; as, to help one in distress; to help one out of prison.
v. i.
To lend aid or assistance; to contribute strength or means; to avail or be of use; to assist.
v. t.
To prevent; to hinder; as, the evil approaches, and who can help it?
v. t.
To throw or lay in a heap; to make a heap of; to pile; as, to heap stones; -- often with up; as, to heap up earth; or with on; as, to heap on wood or coal.
n.
A pile or mass; a collection of things laid in a body, or thrown together so as to form an elevation; as, a heap of earth or stones.
imp.
of Help
v. t.
To collect in great quantity; to amass; to lay up; to accumulate; -- usually with up; as, to heap up treasures.